Fingerprint scanner not working windows 10

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Open Control Panel -> Programs -> Uninstall a Program.My system has 2 fingers enrolled, and I also have preboot authentication where I use my fingerprint to enter the BIOS Power-On password. Whether you have fingerprints enrolled or not, the Windows 10 upgrade process will ask you for your Windows password, so you must know it.īelow are the steps I took to successfully upgrade a T450 system running Windows 7.

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The purpose of this guide is to help you upgrade your Win7/Win8/Win8.1 system to Windows 10, so that you can successfully continue using your fingerprint reader.īefore upgrading to Windows 10, you need to make sure you know your Windows password. The fingerprint software is no longer needed, and should be uninstalled prior to upgrading to Windows 10. Starting with Windows 10, Microsoft has added full support for fingerprint readers into the operating system. This software was needed because those versions of Windows did not natively support fingerprint readers. T440 and later models use Lenovo Fingerprint Manager Pro.

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On Windows 7, 8, and 8.1, ThinkPad T/W/X systems use fingerprint software.